FAQs
FAQs
Frequently Ask Questions
What background and specializations do your editors have?
Who edits my document?
Our professional document editing service ensures that only an expert document editor works on your document. Our document editors are subject-matter experts with many years of experience in research and scholarly editing. What’s more, you can consult these experts even after the edit and utilize the Client Questions service to clarify any doubts that you might have. Authors can also choose an editor of their choice at a premium and subject to availability.
What training do your editors and writers receive?
All our manuscript editors and writers go through the internal training programs which are customized to each field of research. Our medical writers receive specific training in ICH–GCP, CONSORT, and ICMJE guidelines. In addition, all our editors also receive intensive English language training. They attend external training programs and workshops that offer updates on grammar, punctuation, and style for American and British English.
What is your guarantee?
What are the different English language styles you use while editing?
We can follow American English or British English styles. You can choose your preferred language style in the online submission form.
What if I want to make changes to my paper after you have edited it?
If you wish to make minor changes, we can edit the paper for free. We only charge a discounted fee is the changes made exceeds 30% of the entire paper that was originally edited by our editor. If you need to add new content or rewrite many sections, we strongly recommend that you opt for re-editing support.
Do you issue an English editing certificate?
Yes. A certificate of English editing is issued for any paper we edit. Please contact us at support@globe-science.com.
Do you accept machine-translated documents?
We do not accept software-translated documents for editing. We request you to have your document translated by a professional before sending it to us for editing. You may alternatively opt for our translation services.
How much do you charge?
Our affordable pricing is easy on your pocket. Typically, it depends upon your document’s word count and delivery deadline.
What happens if I am not satisfied with your work?
Well, this is very unlikely, given the excellent quality of our editors. Yet, our editors are humans too and the odd oversight cannot be ruled out. In case you’re not happy with the edit, we’ll work out a solution that is mutually agreeable and suitable.
Do you work on weekends?
Our prompt and inexpensive services are available to you round-the-clock, 24 hours a day and 7 days a week. Our expert editors and proofreaders work on your documents from Monday to Sunday so that you never miss a deadline.
Do you guarantee confidentiality of documents submitted?
We adopt the following measures to guarantee that documents submitted to Easy are maintained securely and confidentially. This include measures to prevent information disclosure, our editors and team members sign legally binding confidentiality agreements so that all client personal information as well as research data is kept confidential. The manuscript that you provide to Easy is accessible only by the operations team and the specific editors assigned to your research. All tools that we use, including but not limited to Google, email, and Microsoft Word, are safe and secure. We delete your document within 30 days of completion.
Ethics
At Easy, we commit ourselves to assisting researchers in the publication of their work. Our editorial team adheres to ethical principles when providing professional services. We have enacted policies and implemented procedures that promote these ethical principles to maintain the integrity of all research manuscripts submitted to the editorial team.
Do you provide a formal invoice?
Testimonial
What Client Says
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